Standards ASIC guarantee

RECOMMENDATIONS FOR LOSS OF WARRANTY:

- The equipment must not be in a place with an ambient temperature of more than 16 degrees Celsius, as this would cause the machine to overheat, which impairs the proper functioning of the equipment.

- The place of operation of the equipment must not be a humid place, due to the low tolerance level of the plate to water.

- The amperage at which the power is supplied to the equipment must be checked as it may cause a short in the ASIC which could lead to the breakdown of the machine.

- Any configuration or modification of the ASIC must be verified and approved by RICHIE RICH technical service, we will not be responsible for modifications made by another company or by the customer.

- The equipment must not be knocked or dropped, as this would void the warranty due to customer negligence.

- In the event of any ASIC malfunction, you must contact the service team and do not undertake the repair yourself, as disassembling, tampering with or removing the ASIC case will result in immediate loss of warranty.

- In the event that the machine has been damaged in transport, or any component has stopped working due to a fault in the machine's manufacture, RICHIE RICH will take care of the repair (always within the warranty period). The customer must send the machine in good packing condition, secure and with protections. If the machine arrives unprotected and poorly packaged, RICHIE RICH will not be responsible for repairs.

- The equipment needs prolonged maintenance over time (recommended 2 to 3 times a year). If any component is damaged by not performing such maintenance, it is stipulated as OUT OF WARRANTY. Remember we are here to help you contact us for professional advice and do not make any of the mistakes mentioned above.